First, we take time to address all of your questions and concerns. We also provide treats and toys for dogs and cats to minimize stress (with your consent). We use calming pheromones, which are hormones spread through scent, to help your pet relax. Larger dogs are examined on the floor to maximize their comfort, and smaller dogs and cats are given towels and no-slip mats for the exam table. We take special precaution with instruments – from the needles we use, to the thermometers we provide. We even weigh cats in the exam room to limit exposure to dogs.